Shipping policy
Processing Time
Orders are processed within 1–2 business days. You'll receive a confirmation email once your order has shipped.
UK Delivery
- Standard UK Delivery: £4.99, 3–5 business days
- Free UK Delivery on all orders over £50, 3–5 business days
International Delivery
- EU: £14.99, 3–5 business days
- Rest of World: £23.99, 3–5 business days
Delivery times are estimates and may vary due to factors outside our control, including customs processing for international orders.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your delivery.
Customs & Import Duties (International Orders)
For orders shipped outside the UK, you may be responsible for import duties, taxes, or customs fees charged by your country. These are not included in our shipping charges and are the customer's responsibility.
Delayed or Lost Orders
If your order hasn't arrived within the estimated delivery window, contact us at info@tvpcollection.com and we'll help track it down.
Contact Us
Questions about shipping? Email us at info@tvpcollection.com.